Welcome to the Jordan Retro Shoes order tracking page. Here you can follow your package's journey to your doorstep.

To check the status of your shipment, please enter the tracking number provided in your shipping confirmation email into the field below provided by our tracking partner, AfterShip.

You typically receive the shipping confirmation email after our standard order processing time of 1 - 3 Business Days. If you haven't received it yet, please check your spam/junk folder as well.

Important Note: Tracking information can sometimes take up to 48 hours to become active and display updates in the carrier's system after you receive the shipping confirmation email. Please allow this time before checking.

 

Need Assistance?

If your tracking number doesn't show any updates after 48 hours from receiving your shipping confirmation, or if you have specific questions about your shipment's progress or delivery status, please don't hesitate to:

  • Consult our detailed Shipping Policy.

  • Contact Customer Support:

    • Email: support@jordanretroshoes.us.org

    • Phone: +1 (415) 938-9366

    • Support Hours: 9AM - 5PM PST, Mon - Sat

We appreciate your patience and are here to help ensure your order arrives safely!